Consumer Protection & Data Privacy

A charge that costs one person forty dollars a month is easy to miss. Multiplied across a customer base and sustained for years, it is a business model. Class actions exist because that arithmetic otherwise runs only one way.

The firm identifies and prosecutes consumer class actions arising from practices applied uniformly to large groups of people: pricing and billing systems, disclosure and consent flows, data handling, and automated decisions. Because the conduct is systemic, the proof is usually documentary, and it often already exists.

What the firm litigates

Deceptive and unfair practices

Class claims under state consumer protection laws, including California's Unfair Competition Law and Consumers Legal Remedies Act, New York General Business Law sections 349 and 350, Florida's Deceptive and Unfair Trade Practices Act, and the Illinois Consumer Fraud Act. Typical examples are prices that differ from what was advertised, material terms disclosed only after a purchase, and marketing claims that a company's own data contradicts.

Hidden fees and add-ons

Pre-selected charges, fees revealed only at checkout, and add-on products consumers never chose, conduct that has drawn sustained attention from the FTC and state attorneys general.

Automatic renewal and cancellation

Enrollment in recurring charges without clear consent, renewals without required notice, and cancellation processes designed to fail.

Data breaches

Claims arising from failures to protect personal and financial information, and from failures to give timely notice when that information is exposed.

Unlawful tracking and disclosure

Tracking pixels, session recording, and chat interception claims under state wiretap and privacy statutes; biometric data collected without consent; and disclosure of video-viewing or health information to third parties without a lawful basis.

Financial services and credit reporting

Fee assessment and disclosure, error resolution, credit reporting accuracy, and debt collection practices, including claims under the Fair Credit Reporting Act, the Fair Debt Collection Practices Act, and the Electronic Fund Transfer Act.

A note on Georgia law

Georgia's Fair Business Practices Act allows injured consumers to sue individually but not in a representative capacity, so consumer class claims generally proceed under the laws of the states where class members live. Georgia residents may still have individual claims under the Act, which requires a written demand before suit.

Where these cases come from

Enforcement actions by the FTC, the CFPB, and state attorneys general often establish what a company did while leaving affected consumers uncompensated. The firm monitors enforcement activity, consumer complaint databases, regulatory filings, and market data to identify conduct that affected many people in the same way. Consumer and privacy Insights.